Welcome to Anika Farm
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Privacy Policy

Who we are

We respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you visit or shop at www.anika.farm.

Information We Collect

When you interact with our website, we may collect:

  • Personal Information: Name, address, phone number, email, and profile preferences.
  • Transaction Data: Order history, shipping address, billing details (Note: We DO NOT store card information).
  • Device/Usage Data: IP address, browser type, cookies, and browsing behavior.

How We Use Your Information

Your data is used strictly for:

  • Order processing, delivery, and customer support
  • Sending order confirmations, status updates, offers, and newsletters
  • Personalizing your user experience and product recommendations
  • Website improvement, security, and performance analytics
  • Legal obligations or fraud prevention (if required by law)

We Do Not

  • Sell, rent, or trade your personal information to third-party marketers.
  • Store sensitive payment data (all payments are processed through secure third-party gateways like Razor pay, Paytm, etc.).

Cookies & Analytics

  • We use cookies to enhance your browsing experience, remember login sessions, and analyze site performance.
  • You may disable cookies through your browser settings, but some features of the site may not function properly without them.
  • We use Google Analytics and other tools to monitor website performance. These tools may collect anonymous usage data.

Third-Party Sharing

We may share data with:

  • Logistics providers to deliver your order
  • Payment gateways for secure transaction processing
  • Email/SMS platforms to send updates
  • Each of these vendors is bound by confidentiality and privacy terms.

Data Retention & Deletion

  • Your data is stored securely in encrypted formats and retained as long as necessary to fulfill our services or legal obligations.
  • You may request access, correction, or deletion of your data anytime by contacting privacy@anika.farm.

Security Measures

  • We use SSL encryption, firewalls, and secure hosting environments to protect your data against unauthorized access, misuse, or breach.

Policy Updates

  • We may update this policy to reflect changes in the law or in our services. Updates will be posted on this page with a revised “Last Updated” date.

Last updated: 22 August 2026

Who we are

This policy explains how Anika Farm collects, uses and protects your information when you use our website at www.anika.farm or our Anika Farm mobile app for Android and iOS. It applies to both equally; where something applies only to the app, we say so.

Information We Collect

  • Personal information — name, delivery address, phone number and email address, provided when you place an order or create an account.
  • Transaction data — order history, delivery addresses and billing details. We do not store card numbers. Card and UPI details are entered directly with our payment provider and never reach our systems.
  • Device and usage data — IP address, browser type and cookies when you use the website.

Location In The Mobile App

With your permission, the app uses your device’s approximate or precise location for one purpose: to work out your pincode so we can show the delivery time for your area.

You can refuse this and enter a pincode manually instead — the app works either way. Your location is used at the moment you ask for it. It is not tracked in the background, not sold, and not shared with advertisers.

How We Use Your Information

Your data is used strictly for:

  • Processing orders, arranging delivery and providing customer support
  • Sending order confirmations and delivery updates, including by WhatsApp and SMS
  • Showing accurate delivery times for your location
  • Meeting legal and tax obligations, and preventing fraud

We Do Not

  • Sell, rent or trade your personal information
  • Store card or UPI credentials — payments are processed by Razorpay
  • Show advertising, run analytics or use third-party tracking in the mobile app

Cookies

  • The website uses cookies to keep you signed in and remember your cart.
  • You can disable cookies in your browser, though some features will stop working.
  • The mobile app does not use advertising cookies.

Who We Share Data With

  • Razorpay, our payment gateway, to process payments securely
  • Delivery partners, to deliver your order
  • Messaging providers, to send order updates by WhatsApp or SMS

Each is bound by confidentiality obligations and receives only what is needed for that task.

Your Account And Deleting Your Data

You can request access to, correction of, or deletion of your data at any time.

To delete your account, visit anika.farm/delete-account — reachable from the website and from the Account screen inside the app. Deleting your account permanently removes your account, saved addresses and preferences.

Records of completed orders are retained for the period required by Indian tax and accounting law. These are kept for legal compliance only and are no longer linked to your account.

Children

Our services are intended for adults. You must be 18 or older to make a purchase. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us and we will delete it.

Security Measures

We use SSL encryption, firewalls and secure hosting environments to protect your data against unauthorised access, misuse or breach.

Policy Updates

We may update this policy to reflect changes in the law or in our services. Updates are posted on this page with a revised date at the top.

Contact

Questions about this policy or your data: info@anika.farm or +91 89859 22875.

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